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The ultimate solution for football clubs, theatres, airlines or any organisation handling volume ticket sales – including seat booking
Ticket Office Controller does it all for you. All calls – no matter what the volume – are directed to the customer’s independent switch where Ticket Office sits and is connected through the network. What happens then is –
- Every call is answered
- Information is given out (if required)
- Callers are swiftly and seamlessly progressed to an operator (if busy, they are held in a “warm and friendly” environment)
- Marketing and sales information can be provided for callers
- Telephone calls for other than the sales department are filtered out and directed accordingly
- Every caller is treated professionally and with the degree of efficiency required to enhance bonding process with organisation
- Callers can be transferred to third party booking agents at no cost
- Marketing spend can be measured directly against response
Now that’s what we call Talking Sense . . .
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